Warranty Information
Every cartridge from CartridgeKing is backed by a comprehensive warranty.
Genuine / OEM Cartridges
All genuine (OEM) cartridges are covered by the original manufacturer's warranty. We can assist with the claims process if needed.
- Full manufacturer warranty
- Warranty claim assistance
- 100% authentic guaranteed
Compatible / White Box
All compatible and White Box cartridges come with a 12-month replacement warranty from the date of purchase. Faulty cartridges are replaced free of charge.
- 12-month replacement warranty
- Free replacement for faulty units
- Straightforward claims process
Will Compatible Cartridges Void My Printer Warranty?
No. Under Australian Consumer Law, using compatible or third-party cartridges will not void your printer warranty. Printer manufacturers cannot require you to use only their branded cartridges. Your printer warranty remains fully intact regardless of which cartridges you use.
Making a Warranty Claim
To make a warranty claim, contact us with your order number and a description of the issue. Claims are typically resolved within 1-2 business days.
Reach us at info@cartridgeking.com.au or call 1300-CARTRIDGE.