Frequently Asked Questions
Find answers to common questions about our products, shipping, and services.
Popular
Are your compatible cartridges as good as genuine ones?
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Popular
How much can I save compared to major retailers?
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Popular
What is your shipping cost and delivery time?
Popular
How do I track my order?
Orders & Shipping
Can I change or cancel my order?
Orders & Shipping
Do you ship to PO Boxes and rural areas?
Orders & Shipping
How do I know if a cartridge is compatible with my printer?
Products & Compatibility
What's the difference between genuine, compatible, and remanufactured cartridges?
Products & Compatibility
Will using compatible cartridges void my printer warranty?
Products & Compatibility
What is your return policy?
Returns & Warranty
What if my cartridge is faulty?
Returns & Warranty
What payment methods do you accept?
Payment & Pricing
Are your prices GST inclusive?
Payment & Pricing
Do you offer bulk or business discounts?
Payment & Pricing
My printer won't recognize the new cartridge. What should I do?
Technical Support
Shipping Info
Delivery times, costs, and tracking
Returns Policy
30-day returns and quality guarantee
Printer Finder
Find the right cartridges for your printer
Still Need Help?
Can't find what you're looking for? Our expert team is ready to assist.
Call Us
1300-CARTRIDGE
Mon-Fri 8am-6pm AEST
Email Us
info@cartridgeking.com.au
Reply within 24 hours